FAQ 1: Application
Tips: which kind of led project do you do ? do you have requirments on length ,power , control method?
if you are doing retailing or a Wholesaler and Distributor ,
do you have engiener team and offer technology support and installing service for clients ?
which kind of led item do you use before ? why do you look for new supplier ?
need price support or need technology support ?
FAQ 2: Product category
Tips: Home Lighting ,commercial lighting，exhibition hall ,entertainment，decorative Lighting project,different Scenes requie different lighting type,
the more details about your requirments , the more qualified and suitable product to meet project .
FAQ 3：Cooperation method
Tips: we focus on pixel led and led strip mainly ,and offer necessories ( led power supply ,led contorller ,cable ,ect)
we can completely offer technology support to light up your project succesffully
we can offer teaching lessons and remote Assistance and offer Technology dispatch to help installing and designing lighting effect,,ect
if there is a project need real need , we can talk details about cooperation .
FAQ 4 :Price
we focus on Middle and quality project product mainly and offer project technical support for your project since 2012 in shenzhen china ,
we can help you to light up your project succesfully to make your client satisfied with our lighting effect ,
if you are a Wholesaler ,there will be a bulk price for bulk order , but there is different price for different quantity.
for sure that you get what you paid for , we know what is the lowest price with their Configuration and quality ,bec we know our led market and our Peer competitors very well
if we cannot do the lowest price product ,we can share the factory who focus on lowest price ,
FAQ 5 :Samples
we will charge samples cost for samples developing ,bec all need to be serious about our product and Effort and dedication，
we will make more suitable and competive samples for our clients to get the market .
if the samples cannot meet your requirments as we confirmed ,we refund 100% payment to you 。
FAQ 6： delivery time
1-7 working days after the order is confirmed ,
FAQ 7 :Payment
30% deposite before production ,the balance before shipment . (paypal ,western union, T/T, alibaba payment,,ect all is okay)
if you worry about product quality and payment safety ,we advice pay by aliabba platform ,
FAQ 8: Technology support charge
There is 0 charge for our clients for technology support ,we can offer Training and remote Assistance,wiring chart and Configuration diagram。
if you need our engineer to help you make installing and design lighting effect locally ,there will be usd 200 per day ,( Ticket cost and visa cost at your account )
FAQ9:warranty
There are after -sales service for our clients ,we will offer you new replacments within the warranty 1-3 yeas as we agreed .
if there is quality issue belong to us , we pay the freight and pay the import tax too , clients need to make new installing by themself .
FAQ 10:how to know about us
we focus on led strip and pixel led since 2012 in shenzhen china always .
our address : Address: No.53 Yuexing Rd, Guanlan Street ,Longhua District,Shenzhen, China zipcode:518110 地址：深圳龙华观澜悦兴路53号 邮编518110
welcome your visit our factory at any time!
there are many types and we did too many projects .download our catalog from website please
